CONTACT MERGE

Tell Us Where You Need to Go.

For corporate accounts, group and event transport, or a question about a booking you already have, send the details below. A person reads every enquiry and comes back with the vehicle, the fare and the next step.

Already know your journey? Getting an instant price on the booking page is faster than this form.

WHAT HAPPENS NEXT

From this form to a written answer.

01

You send this

You get a reference number on screen straight away.

02

A person reads it

We check vehicle availability against your dates before replying, so the first answer you get is a real one.

03

You get a written answer

With the vehicle, the applicable fare and the next step.

Chauffeur holding a tablet showing a guest name in the arrival hall

Send us the details

Choose what this is about and we'll show only the fields that matter. A person reads every enquiry.

Corporate or account enquiry
What do you need?
HOW QUICKLY WE REPLY

A person, reasonably soon.

WhatsApp

Usually within minutes, 24 hours a day.

This form and email

Same day, and within a few hours during Singapore business hours.

Corporate proposals

Within one business day.

On the day of travel

Message your WhatsApp thread and it reaches a person immediately.

Contact

You can reach a person directly on WhatsApp or by email. We do not publish a telephone number — WhatsApp is the fastest way to reach the operations desk.

WhatsApp+65 8979 5446

Emailbookings@merge.sgClick to copy: bookings@merge.sg

OfficeMerge Services Pte Ltd
51 Ubi Ave 1, #05-08 (8B), Paya Ubi Industrial Park, Singapore 408933

This is an operations address, not a passenger pickup or walk-in counter.

Frequently asked

How do I change or cancel a booking?

Message the WhatsApp thread your booking is on, or use the form above with your booking reference. Cancellation terms depend on how far ahead of pickup you are — see the booking policy.

When do I get my chauffeur's details?

Chauffeur and vehicle details are sent before pickup, through WhatsApp.

Can I book on behalf of someone else?

Yes. Give us the passenger's name and mobile number and they receive the chauffeur details directly, while updates also come to you.

Do you offer corporate accounts and invoicing?

Corporate accounts are subject to approval and include consolidated invoicing and monthly statements. Standard terms are 30 days from invoice.

Can I get a quote for an event with several vehicles?

Yes. Choose "Group, event or multiple vehicles" above and include your dates, passenger numbers and itinerary.

What if I cannot find my chauffeur at Changi?

Stay in the arrival hall and message the same WhatsApp thread your booking is on. It is escalated to a person immediately. Do not book another ride.

Do you operate 24 hours a day?

Yes. Same-day and last-minute requests are accepted subject to vehicle and chauffeur availability, and the standard minimum lead time is one hour.

How quickly will someone reply?

WhatsApp is usually answered within minutes, 24 hours a day. This form and email are answered the same day and within a few hours during Singapore business hours. Corporate proposals are returned within one business day.

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